What You'll Be Doing
The Fosroc Market Support Officer (MSO) is a critical support role within the Fosroc Sales team, reporting directly to the National Sales Manager and providing essential administrative, CRM, safety, and specification support. The role operates in a fast‐paced, high‐volume environment, managing multiple priorities to enable effective sales execution.
* Coordinating Fosroc training bookings.
* Supporting the sales team with customer portals such as Felix, Ariba, and Aconex.
* Managing leads and project pipelines.
* Ensuring accurate CRM maintenance.
* Providing ongoing support to enhance sales productivity and visibility.
* Working closely with the NSM, SSM, and broader sales team to execute strategic priorities and ensure seamless delivery of financial and non‐financial objectives.
Our Benefits
* Up to $1,000 annually to cover private health extras gap costs.
* Exclusive discounts on DuluxGroup products and partner offers.
* Access to Fitness Passport for an active lifestyle.
* 20 weeks paid parental leave (primary carers) and 2 weeks partner leave from day one.
* Market‐leading learning, development and career pathways.
* Access to our Wellbeing Hub and full EAP support.
* Recognition programs that celebrate your impact.
What We're Looking For
* Provide end‐to‐end administrative support to the Fosroc sales team, delivering responsive and customer‐focused assistance to internal and external stakeholders.
* Support sales leadership by anticipating business and customer needs, assisting with field activities, promotions, project forecasting, and reporting.
* Coordinate training calendars, manage CRM data, project pipelines, and support the effective use of sales systems including SAP and internal platforms.
* Monitor sales cost centre expenditure against budget and implement, record, and track safety control measures for the sales force.
* Collaborate cross‐functionally to deliver projects, applying strong analytical skills, attention to detail, and the ability to work independently or within a team with excellent time management, problem‐solving, and communication skills.
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