Retail Manager – Gepps Cross, SA
Kogan People Solutions, recruiters, are working with a growing South Asian Grocery chain who are seeking a qualified and experienced Retail Manager. This role is responsible for ensuring excellent customer service, efficient store performance, and strong team leadership in a fast-paced grocery retail environment.
About the role
* Salary: Negotiable in the range of $75k to $80k plus superannuation per annum.
* Location: Gepps Cross, SA
* Tenure: Full-time and ongoing
Reporting directly to the Directors, you will be the driving force behind the day-to-day success of the store.
Your core responsibilities will include:
* Manage day-to-day operations, ensuring consistent standards and procedures are applied.
* Advising the purchasing manager regarding stock requirements (and floor space / display requirements)
* Set pricing levels at each store, considering market and local competition activity
* Overseeing staffing arrangements to ensure adequate rostering and staffing (checkout operators and shop assistants) across all days of operation.
* Maintain high standards of store presentation and hygiene.
* Supervise, mentor and lead store staff including checkout operators and shop assistants.
* Minimise shrinkage and waste by implementing and maintaining best practice stock rotation methods.
* Ensure the store complies with Occupational Health and Safety (OHS) regulations, food safety standards, and relevant consumer legislation
* Managing customer relationships and managing customer feedback
* P&L responsibility (including wage and expense control).
What we're looking for:
* Relevant post-secondary qualifications to at least Diploma level or agreed equivalent.
* At least 1 or more years' suitable experience in grocery or perishable food retail management.
* Proven ability to organize, mentor and provide leadership to staff.
* Demonstrate a strong customer focus - possess excellent communication and interpersonal skills with the confidence to deal and work with a diverse range of customers.
* Solid business acumen and administration skills, understanding of financial documents such as profit and loss statements.
* Be highly organised and able to prioritise workloads to effectively meet deadlines.
* Advanced skills in POS systems and integrated EFTPOS terminals; highly tech-literate in high-volume retail environments.
You must have unrestricted full time Australian working rights to be considered.
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