Be part of a growing team
Excellent salary package
Take the next step in your career
Practice Manager - Canberra, ACT
Permanent/Full Time
The Role
Fantastic prospect for an experienced Practice Manager able to facilitate change, can delegate and develop initiatives for this close growing team. Responsible for managing, directing and providing hands on assistance to the busy reception and clinic as a whole.
If you are looking for a new challenge, this team are genuinely passionate about health and wellbeing of individuals and families in the community.
Responsibilities
Managing the front reception desk
Drive productivity and efficiency within the clinic
Planning and monitoring staff rosters, overtime and leave
Liaising with doctors to facilitate practice environment
Managing the complaints process
Induction and training of new staff
Managing staff, performance and recruitment
Risk assessments and identified hazards to implement corrective action
Actively support marketing efforts
Reporting and forecasting
Lead customer service excellence within the team
Background/Qualifications
Experience in Practice Management or similar
At least 2 years working within the medical environment
Formal qualifications in health administration or Practice Management
Strong customer service and communication skills
The ability to motivate and lead a robust team
Business mindset to drive growth and innovation
Exceptional time management skills
Experience with practice management software highly desirable
Proficient in IT software systems
Solid understanding of health and safety policies and procedures
Experience with Medicare, private billings and debt collection
This is a excellent opportunity for any Practice Manager that enjoys leading a team and supporting doctors and staff to enable excellent customer service.
Please call Kate on
📌 Practice Manager Canberra Act
🏢 Trust Medical Recruitment
📍 Canberra