_**If you are passionate about making a difference, this is a perfect opportunity for you.**_
**Manly Pacific**
Our iconic beach location and recently refurbished property is the inspiration for our fun and energetic upscale lifestyle hotel. At Manly Pacific, we offer the perfect luxury escape nestled close to the city of Sydney. Offering exclusive experiences, outstanding service and boasting views of Manly Beach, our hotel has been renovated with the ultimate in guest experience in mind.
Our natural approach reveals a genuine, professional and honest sense of service, which enable us to provide lasting memories of local experiences. We attract friendly, diverse and engaging people intrinsic to the roots of our lifestyle.
**The Role**
Our close-knit Reservations team of 4 is looking for a new member to make an even family of 5
Your day to day will include:
- Warmly responding to all reservations enquiries - you are the voice of Novotel Sydney Manly Pacific
- Positively highlighting and promoting our 200+ room beachfront property
- Strong attention to detail ensuring accurate recording and data to ensure memorable experiences and stays for our guests
- A can-do attitude as you turn ''problems'' into proactive opportunities
**What we are looking for**
- A natural ability to authentically connect with people over the phone
- Excellent time management skills
- Exceptional communication and customer service skills
- Flexibility to work various shifts, predominantly Monday - Friday, however with some Saturdays and public holidays as required
- IT savvy and previous experience with Hotel systems (Opera) favourable
**What's in it for you?**
- Great team member industry benefits (hotels and restaurant discounts, gym discounts, etc.)
- Fun, supportive and energetic team
- Work your way (flexible working hours between Monday - Friday with the occasional Saturday)
- Opportunity to ignite your career within a GROWING international hotel group
- Paid Birthday leave
- Beach front location (head off for a swim after/before work)
Aboriginal & Torres Strait Islander people are strongly encouraged to apply.
This is an opportunity to take your passion and knowledge to the next level. If you're ready for the adventure of a lifetime then **APPLY NOW.**
**Salary**: $23.52 - $35.28 per hour
**Benefits**:
- Employee discount
- Professional development assistance
- Referral program
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Manly, NSW 2095: Reliably commute or planning to relocate before starting work (required)
Work Authorisation:
- Australia (required)