Job Type: Permanent position | Full time position
Job Description
Office Manager – Commercial Cleaning Company
Location: Alice Springs NT 0870
Full-Time | Permanent Role
About Us
We are a growing commercial cleaning business providing high-quality cleaning services to offices, medical facilities, industrial sites and commercial buildings. With a strong focus on reliability, safety and client satisfaction, we are seeking an experienced and organised Office Manager to support operations and help drive the business forward.
About the Role
This position is central to keeping our business running smoothly each day. You will manage the office, support scheduling and workforce, assist with client coordination, and ensure our operations are efficient and professional. No two days are the same – you will be multitasking, problem‑solving and working closely with our management team, supervisors and cleaners.
Key Responsibilities
* Manage day-to-day office administration, emails, calls and document control
* Maintain client records, contracts, job sheets and WHS compliance files
* Support scheduling and rostering of cleaning staff across multiple sites
* Assist with onboarding new cleaners, collecting documents and inductions
* Issue invoices, track payments and follow up outstanding accounts
* Monitor stock levels, order consumables and arrange equipment maintenance
* Respond to client enquiries and coordinate service changes or extra work
* Liaise with cleaners, supervisors and clients to resolve issues promptly
* Prepare weekly reports for management (hours vs budget / job status)
* Maintain professional communication and uphold company standards
What We're Looking For
* Experience in office administration or operations management
* Strong organisational skills and ability to juggle multiple priorities
* Excellent communication – written and verbal
* Ability to work under pressure and problem‑solve quickly
* Proficient with computers, scheduling systems & Microsoft Office
* Experience in the cleaning, facilities, trades or service industry (advantageous but not essential)
Why Join Us
* Stable, long‑term career opportunity
* Supportive management team with room to grow
* Opportunity to improve systems and make the role your own
* Varied and meaningful work – every day is different
#J-18808-Ljbffr