Posted: 25 June
Offer description
Job Opportunity
Nunkuwarrin Yunti aims to promote and deliver improvement in the health and wellbeing of all Aboriginal and Torres Strait Islander people and their families.
About the Role
The primary role of this position includes:
* Providing a high quality, professional reception & switchboard service as the first point of contact for clients, their families and visitors;
* Liaising effectively with clients and visitors from varied cultural backgrounds while using empathy, tact and discretion;
* Undertaking associated administrative support work;
* Maintaining extensive contacts with employees, medical and professional experts and members of the public;
* Unlocking front doors each morning and closing at 5:00pm Monday to Friday.
Requirements
Selection Criteria:
* A minimum of a Certificate 2 in Business Administration or a minimum 1-3 years of experience working in a similar role;
* Excellent work ethic with impressive time management skills while working under minimum supervision;
* Excellent communication skills which can be delivered in all forms;
* Professional dress code and present a positive, courteous, welcoming and professional image;
* Previous experience using a multi-line switchboard;
* Demonstrated capacity to handle difficult and/or distressed callers diplomatically;
* Experience in using MS Office Suite packages;
* Ability to support and train less experienced staff including trainees or work experience students as required.
Benefits
