Job Summary:
We are seeking a Customer Service Team Member to provide exceptional customer service and support to our clients.
About the Role:
This is an exciting opportunity for a motivated and customer-focused individual to join our team. As a Customer Service Team Member, you will be responsible for responding to customer inquiries, resolving issues, and providing solutions that meet their needs.
Key Responsibilities:
* Respond to customer inquiries in a timely and professional manner
* Resolve customer complaints and issues through effective communication and problem-solving skills
* Provide product information and make recommendations to customers
* Work effectively in a team environment to achieve sales targets and customer satisfaction goals
* Maintain accurate records of customer interactions and transactions
Requirements:
To be successful in this role, you will need:
* Excellent communication and interpersonal skills
* A strong focus on customer service and satisfaction
* The ability to work independently and as part of a team
* Basic math skills and accuracy when handling cash and processing transactions
* Availability to work a variety of shifts, including mornings, afternoons, and evenings
Benefits:
As a valued member of our team, you will enjoy a range of benefits, including:
* Ongoing training and development opportunities
* A competitive salary and bonus structure
* A fun and supportive work environment
* The opportunity to work with a dynamic and growing company
Safety Information:
Please note that this role requires:
* Lifting and moving heavy objects (up to 25kg)
* Using tools and equipment safely and efficiently
* Working in a fast-paced environment with multiple priorities
Contact Us:
If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application today. We look forward to hearing from you!