The primary function of this role is to facilitate the efficient management of housekeeping operations in a hotel environment.
Job Description
* Prioritize and coordinate daily tasks for room attendants, ensuring timely completion and optimal room allocation.
* Maintain accurate records, including phone logs, queue rooms, reports on housekeeping status, maintenance requests and lost property inquiries.
1. Collaborate with supervisors and front desk staff to ensure seamless communication about room updates.
2. In the event of guest complaints,
guided by established procedures,
corroborate with Executive Housekeepers as necessary to rectify issues promptly.
The resolution process must be meticulously followed up.
About You
/font face=arial size='3'>-A skilled professional dedicated to delivering top-notch customer service-. Excellent verbal & written communication skills. A minimum 2-to-3 years’ experience working in hotels. Ability to multitask efficiently amidst conflicting priorities. Familiarity with occupational health safety practices
Additional responsibilities include: -----------------------------------