Logistics Training Specialist
The Delivery Driver Training Manager role is pivotal in elevating the capabilities of the last mile delivery team. This key position focuses on designing, implementing, and managing structured training programs to enhance safety, product knowledge, and customer service excellence.
Main responsibilities include:
* Developing and delivering comprehensive training programs for drivers across onboarding, safety protocols, assembly procedures, and customer interactions
* Crafting engaging training materials (manuals, videos, on-road assessments, digital modules) to support learning and capability growth
* Maintaining performance data to identify gaps and implement ongoing training initiatives
This critical role requires an experienced logistics expert with a proven track record of developing and delivering training programs within transport, logistics, or service delivery environments. The ideal candidate will possess a deep understanding of last-mile operations, safety standards, and customer satisfaction across internal and external partners.