Overview IBA Level 7 ($157,690 - $184,761) Location: Sydney, Brisbane, Perth or Canberra The Associate Director (AD) Operations & Procurement reports to the CITO and works closely with IBA's senior leaders.
It is a strategic and hands-on leadership role responsible for overseeing the organization's IT service delivery, operations, property and procurement.
This role ensures operational excellence, risk mitigation, and cost-effective resource management across digital and physical assets, aligning all functions with the organization's strategic goals.
A key focus of the role is to develop and lead a high-performing, collaborative team culture that emphasizes structured, proactive risk management, robust employee engagement, and a high degree of communication and transparency.
The AD will foster an environment of continuous improvement, innovation, and accountability across all areas of responsibility.
Responsibilities ICT Service Management - Oversee IT and property service delivery providers ensuring optimal contractual outcomes, including incident, change, and asset management, ensuring reliable and scalable technology and property outcomes.
ICT Operation - Lead planning, implementation, and maintenance of IT cloud, network and end user computing systems, driving performance and proactive risk management.
Property Operations - Manage facilities and physical assets, ensuring compliance and cost-effective operations through strategic oversight.
Property Strategy - Develop and implement a whole-of-organisation property strategy aligned with operational needs and workforce plan.
Procurement Leadership - Lead procurement strategy, policy, and operations to ensure transparency, value for money, and alignment with organisational goals.
Contract & Vendor Management - Oversee sourcing, negotiation, and supplier performance, collaborating with stakeholders to forecast demand.
Strategic Leadership - Provide direction across ICT, property, and procurement functions, advising executive leadership and aligning with corporate objectives.
Financial Oversight - Manage budgets, forecasts, and performance metrics across all operational areas.
Team Development - Build and mentor high-performing teams focused on engagement, innovation, and accountability.
Other duties as required.
Required capabilities These are essential unless otherwise indicated.
Knowledge and experience Bachelor's or Master's degree in Information Technology, Business Administration, Facilities Management, or a related field.
10+ years of progressive leadership experience across IT operations, property, and/or procurement.
Strong knowledge of IT infrastructure, and procurement best practices, including managing large complex contracts.
Experience working in government applying the PGPA Act and Commonwealth Procurement Rules.
Experience managing facilities and physical asset portfolios.
Relevant certifications (e.g., ITIL, PROSCI, PMP) are highly desirable.
Skills and attributes Strategic and Operational Leadership: Sets clear direction and translates strategy into effective plans across IT, security, property, and procurement.
Aligns teams and resources to deliver results.
Risk and Compliance Management: Proactively manages risks and ensures compliance with relevant standards and regulations.
Promotes a culture of accountability and risk awareness.
Problem Solving and Decision Making: Applies analytical thinking and data-driven insights to solve complex operational and strategic challenges.
Makes timely, informed decisions that balance short-term needs with long-term goals.
Financial and Contract Management: Manages budgets, procurement, and vendor contracts with a focus on value, transparency, and cost control.
Applies sound financial judgment.
Communication and Stakeholder Engagement: Communicates clearly with diverse stakeholders, including executives, staff, and vendors.
Builds trust through transparency and responsiveness.
Team Development and Engagement: Builds a high-performing, engaged team culture.
Invests in staff development and fosters collaboration, trust, and continuous improvement.
Aboriginal and Torres Strait Islander Cultural Capability Awareness and understanding of Aboriginal and/or Torres Strait Islander societies and culture.
Ability to liaise and communicate sensitively and effectively with Aboriginal and Torres Strait Islander staff.
Reference documentation: About Us - Our Values About Us - Working at IBA About Us - News and Publications - Annual Reports Further enquiries: Jodi Stapleton, email: Applications: Online via Jobs - Indigenous Business Australia (iba.gov.au) or mail to: IBA Recruitment, PO Box 650, Fyshwick ACT 2609 Resume One page pitch Closing date: 25 September 2025 Please note: Emailed applications will not be accepted, nor will applications from recruitment agencies
📌 Associate Director, Operations And Procurement
🏢 Indigenous Business Australia
📍 Perth