An exciting opportunity is available for an experienced Customer Service Officer to join a well-regarded and innovative brand on a temporary basis. Based in Scoresby, this busy and varied role involves handling inbound enquiries from customers across Australia and New Zealand, representing the company in a professional and courteous manner. Key Responsibilities: • Respond to inbound customer queries and provide timely solutions • Offer technical product support and warranty updates • Coordinate communication around product repairs • Accurately process and document customer information • Maintain up-to-date records and database entries What We’re Looking For: • Previous experience in a customer service or call centre environment • Strong communication and problem-solving skills • Proficiency in MS Office; touch-typing skills highly regarded • Positive, team-oriented attitude with a reliable and proactive approach Company Culture: Join a globally recognised organisation with a proud legacy of creating joy and connection through innovation and entertainment. The culture encourages curiosity, collaboration, and delivering memorable experiences. You’ll be part of a team that values inclusivity, supports employee well-being, and offers a fun, purpose-driven environment. This is a fantastic opportunity to contribute your skills in a friendly, fast-paced environment. How to Apply: To apply online, click the appropriate link and submit your resume in Word format. For a confidential discussion, please contact Joni Gilbertson on 03 9535 2111.