Smart Energy is one of Australia's fastest-growing home electrification companies, helping Australian homeowners make the switch to cleaner, smarter energy solutions. We're passionate about quality service, strong systems, and great people - and we're looking for a Junior Credit Control Assistant to join our dynamic Finance team
About the Role Reporting to the Senior Credit Controller, this role supports the day-to-day management of the company's accounts receivable (AR) and rebate recovery activities
You'll assist with customer account follow-ups, payment tracking, system updates, and rebate-related administration, working closely with the Credit, Finance, Sales, and Operations teams. This is an ideal opportunity for someone early in their finance or accounts receivable career who is keen to learn credit control processes, build confidence communicating with customers, and grow within a fast-paced, supportive environment
Please note: This role is on-site Monday–Friday at our vibrant Byron Bay HQ (industrial estate) and will commence as a casual position with full-time hours Please only apply if you reside in the Northern Rivers.
What You'll Be Doing
1. Credit & Collections
2. Support the management of customer accounts and outstanding balances
3. Make outbound collection calls and send follow-up emails
4. Assist with payment arrangements and maintain clear account notes
5. Monitor aged receivables and flag overdue or higher-risk accounts
6. Escalate issues in line with established credit policies
7. Accounts & Reporting
8. Review ageing reports and assist in identifying payment trends
9. Help with basic receivables reporting
10. Investigate customer queries, disputes, or payment delays
11. Maintain accurate account records and assist with cash application
12. Rebates & Adjustments
13. Track rebate-related receivables and outstanding adjustments
14. Support reconciliation of rebate claims
15. Follow up aged rebate items and escalate delays when required
16. Process & Team Support
17. Help improve credit and rebate processes as the business scales
18. Assist with documenting procedures and keeping systems up to date
19. Work cross-functionally to resolve account queries efficiently
20. Compliance & Accuracy
21. Accurately record all calls, notes, and communications
22. Follow internal policies and Australian Consumer Law guidelines
23. Support consistent, compliant credit practices
What We're Looking For
24. Experience & Background
25. Ideal for graduates or candidates starting their finance career
26. Comfortable using Google Sheets (training provided)
27. Exposure to Xero, Salesforce, or similar systems is a bonus
28. Strong attention to detail and organisational skills
29. Confident, friendly communicator who's comfortable speaking with customers
30. Curious, coachable, and eager to learn
Skills That Will Help You Thrive
31. Reliable follow-up and strong record-keeping
32. Ability to manage routine tasks in a fast-paced environment
33. Proactive attitude with confidence to ask questions and escalate issues
34. Team-first mindset with strong accountability
Why You'll Love Working at Smart Energy
We're not your average finance team - we're a high-energy, high-growth business that backs its people
Clear progression pathways and genuine career development Hands-on training and support from experienced finance leaders Young, driven, and genuinely collaborative team Epic annual Christmas Party (Byron Bay or Sydney Friday drinks, pub lunches, and a culture people actually enjoy
We achieved 115% growth last year and are only getting started. As we scale, new opportunities open fast — and we love promoting from within
Apply now and start building a finance career with a company leading Australia's clean-energy future
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