Support Officer (FRS/OPS Support) (AO3) - Queensland Fire and Rescue
Location: Charlton, Toowoomba West Zone, Queensland, Australia
About the Role
As a Support Officer in the Southern Region – Queensland Fire & Rescue sector, you will play a key role by delivering high‑level administrative support, managing human resources, finance, databases, and stakeholder engagement to help prepare, prevent, and manage fire and rescue services in Queensland communities.
Key Responsibilities
* Provide high‑level administrative support, including preparing correspondence, reports, and coordinating official functions.
* Manage human resource records, leave requests, staffing arrangements, and training documentation to ensure compliance with policy and procedures.
* Utilise databases to create, update, analyse, and report on departmental activities to maintain effective records and information access.
* Handle general office tasks such as diary management, travel arrangements, mail distribution, and maintenance of asset records.
* Build and maintain positive working relationships with internal and external stakeholders to support key processes and achieve unit outcomes.
* Undertake administrative duties during emergencies and disasters, including short‑notice activations or after‑hours operations.
What You'll Bring
* Hold a non‑restricted CClass driver licence (highly desirable).
* Have government purchasing qualifications (Level 1) (highly desirable).
* Possess knowledge or experience in human resource and finance systems and database management (highly desirable).
* Are adaptable to working outside standard hours, including weekends and night shifts during emergency operations.
* Demonstrate the ability to prioritise workloads effectively and perform duties independently using a high level of initiative.
* Show proven experience in fostering collaborative relationships with stakeholders and contributing to exceptional service delivery.
Employment Type & Seniority
Full‑time | Entry level
How to Apply
To apply, please submit a current resume and a cover letter (maximum two pages) addressing the key capabilities and your suitability for the role. Applications are submitted online via the QFD Recruitment System Nexus by clicking the green Apply Online button. Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
#J-18808-Ljbffr