Our client is seeking a highly professional and composed Receptionist to join their Canberra office.
The successful candidate will thrive in a fast-paced environment, demonstrating strong prioritisation and problem-solving capabilities under pressure. You will be punctual, reliable, and highly organised, with exceptional attention to detail. A strong client service mindset and the ability to maintain strict confidentiality are essential.
What you'll do
* Greet clients, partners, and staff in a professional and welcoming manner
* Respond to telephone and email enquiries efficiently and courteously
* Manage a computer-based booking system, confirming all catering, audio-visual, and room setup requirements in line with established procedures
* Liaise with the Client Services team to coordinate food, beverage, and meeting requirements
* Coordinate and manage both internal and external events
* Maintain a clean, organised, and professional reception area, ensuring it is always presented to a high standard
* Provide support to internal stakeholders with meeting bookings and general Client Floor enquiries
* Assist with occasional after-hours events as required
* Support the Client Services Coordinator with administrative and reporting tasks
What you'll bring
* Experience in a premium hotel, hospitality, or corporate reception environment
* A genuine commitment to delivering exceptional client service and front-of-house experience
* Intermediate IT skills, including proficiency in Outlook, Word, and Excel
* Experience using digital room booking systems
* A reliable, team-oriented approach
* The ability to remain calm under pressure and effectively prioritise competing tasks
* Strong multitasking skills, with a proactive and adaptable mindset
* Excellent communication skills and the ability to work collaboratively within a high-performing team
* Immaculate personal presentation in line with professional standards
* A forward-thinking mindset, with an interest in AI and emerging technologies
Brandon Sando | Recruitment Consultant
*************@empiregroup.com.au