Empower women through beauty and confidence. As Assistant Boutique Manager, you'll lead high-performing teams, drive sales growth, and deliver exceptional customer experiences.
About Us
We offer high-end lingerie and premium bedroom accessories, inspiring women to unleash their inner confidence and beauty.
The Role
You'll report to the Boutique Manager and be responsible for guiding best practice customer service, empowering individual growth, and driving commercial outcomes.
To succeed, you'll need to be an exceptional communicator, knowledgeable about building high-performing teams, and skilled in managing expectations.
This role involves leading, coaching, and providing feedback to team members, while also driving sales and KPI growth across your boutique.
Key Responsibilities
* Drive sales and KPI growth across your boutique.
* Raise customer engagement & satisfaction.
* Empower and encourage customer needs and exploration.
* Lead, coach, and provide feedback to team members.
Your Essential Skills (About You)
* At least 2-years' experience in retail or hospitality environment
* Exceptional communication and a focus on customer experience.
* Self-motivated and passionate about team development.
* Lead with empathy, compassion, and openness.
* Driven by store success and our brand values.
* Resilient in conflict situations and able to manage expectations.
* Able to advise and direct communication confidently.
Our Benefits
* Generous Retail Incentive Programs: enjoy exclusive rewards!
* A supportive and dynamic work environment
* Global presence | discover us in AUS, UK, & USA
* Career progression and ongoing training opportunities
* Participate in initiatives that unlock rewards and bonuses
* Enjoy generous product discounts
Join our inclusive community where self-love and empowerment thrive xx