Technical Service Specialist
We are seeking a skilled and motivated Technical Service Specialist to support our Queensland Ambulance Service project. The successful candidate will provide technical oversight, implementation, maintenance, and continuous improvement of ZOLL Medical products and solutions in collaboration with the QAS team.
The ideal candidate will have a strong background in biomedical engineering or a related field, with experience working with medical devices, clinical systems, or similar technologies. They will possess excellent troubleshooting and problem-solving skills, with the ability to diagnose, repair, and optimize systems and devices.
The selected individual will also be responsible for delivering technical training sessions to end-users, including paramedics, technicians, and support staff, on the proper use and maintenance of ZOLL equipment. Additionally, they will develop documentation, training materials, and knowledge-sharing initiatives to support the QAS project.
Key Responsibilities:
* Provide technical deployment, integration, and configuration of ZOLL Medical devices and systems in collaboration with QAS.
* Ensure all products meet the specific needs of the QAS project, working closely with internal and external stakeholders.
* Lead technical maintenance, diagnostics, and repair services for ZOLL devices and systems in the field and the depot repair workshop.
* Identify, analyze, and resolve complex technical issues promptly to maintain optimal system functionality.
Required Qualifications and Experience:
* Bachelor's degree in Engineering (Biomedical, Electrical, Electronics, or related field preferred).
* 3+ years of experience in a technical role, preferably in medical devices, biomedical engineering, or related industry.
* Experience working with emergency medical devices, clinical systems, or similar technologies is an advantage.
Benefits:
* Competitive salary and benefits package.
* Professional growth opportunities in a leading medical technology company.
* Supportive and dynamic team environment.
* Opportunity to make a meaningful impact on healthcare delivery in Queensland.