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Client experience

The Entrance
Addikted to Ink
Posted: 6 January
Offer description

About the Role

We're a well-established tattoo studio in Brisbane and we're looking for someone practical, organised, and people-focused to take charge of daily operations.

This is a hands-on role. You'll be on the floor, supporting the team, managing bookings, solving problems as they come up, and keeping the studio running smoothly.

If you've managed a retail, hospitality, or service-based team before and like fast-paced environments, you'll feel right at home.

What You'll Be Doing

* Oversee daily studio operations and workflow
* Manage bookings, enquiries, and client follow-ups
* Support and coordinate artists and front-of-house staff
* Handle rosters, basic admin, and day-to-day problem-solving
* Maintain high standards of customer experience and professionalism

What We're Looking For

* Experience in retail, hospitality, studios, or service-based environments
* Confident communicator who's calm under pressure
* Organised, reliable, and comfortable making decisions
* Leadership experience (formal title not essential)

What You'll Get

* $60,000–$65,000 + super
* Supportive, down-to-earth team
* Creative, non-corporate environment
* Real autonomy and responsibility

Job Type: Full-time

Pay: $60,000.00 – $65,000.00 per year

Work Location: In person

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