The Role of a Room Attendant plays a vital part in maintaining the highest standards of cleanliness and guest satisfaction. This position requires a high level of attention to detail, strong communication skills, and the ability to work effectively as part of a team.
Key Responsibilities
* Thoroughly clean all sections of the guest rooms, ensuring an exceptional first impression is made on every guest.
* Work diligently within established guidelines to achieve impeccable standards, adhering to safety protocols and using cleaning materials with care.
* Maintain and restock housekeeping trolleys, keeping them organized and well-equipped for efficient use.
* Respect guest privacy and security, upholding our commitment to their comfort and satisfaction.
* Report maintenance issues promptly, demonstrating a dedication to providing a flawless experience for guests.
Requirements
* Prior experience as a cleaner or room attendant is highly valued.
* Your communication style should be warm and welcoming, making guests and colleagues feel at ease.
* You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks.
* You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways.
* You are able to collaborate with colleagues from diverse backgrounds and adapt to changing situations.
* Reliable transportation and availability to work a variety of shifts, including weekends and public holidays, is essential.
Benefits
* We offer competitive rates, including adult wages for all team members 16 years and above.
* A supportive and fun team environment that fosters growth and development.
* The opportunity to grow your career with a world-leading hotel operator, offering limitless opportunities across the globe.
Accor Benefits
* ALL Heartist Membership - Enjoy discounts on accommodation and food & beverage worldwide.
* Family & Friends Discounts - Available on a range of accommodation, services, and events.
* Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays.
* Learn Your Way - Support your career development with access to Accor's industry leading training platforms.