About Us
The Mai-Wel Group is a Hunter region not-for-profit connecting people with possibilities for nearly 65 years. We partner with people with disability, young people and those experiencing disadvantage to build independence, confidence and real pathways into community, education, training, employment and enterprise. With a team of more than 370 people, we deliver integrated, person-centred supports across daily living and independence, social and creative participation, and real-world work‐readiness programs that lead to jobs—reinvesting every dollar to grow impact across our region. Trusted, local and outcomes‐driven, Mai‐Wel is Full of Possible.
Description
Mai-Wel Group | Supported Living Homes
Permanent Part-Time | Multiple Positions Available
Make a Difference - Support People to Live Independently and Thrive
At Mai-Wel, we believe in empowering people to live independently, build confidence, and achieve their personal goals. We are seeking passionate, committed, and values‐driven Support Workers to join our Supported Independent Living (SIL) team.
About The Role
As a Support Worker in our SIL team, you will provide high-quality, person-centred support that enables participants to live meaningful, independent lives in a safe, respectful home environment.
Responsibilities
* Provide person-centred support aligned with individual care plans and participant goals
* Support participants with daily living activities, skill development, and building independence
* Actively promote independence by encouraging participants to build life skills and confidence every shift
* Create a safe, welcoming, and respectful home environment for all participants
* Follow care plans consistently, confidently, and competently to ensure high-quality support delivery
* Work collaboratively with leadership to solve problems, share ideas, and contribute to continuous improvement
* Build strong, respectful relationships with participants while maintaining professional boundaries and dignity of care
* Contribute to a positive team culture built on respect, reliability, and excellence
* Work flexibly across a 24/7 roster, including day, afternoon, evening, sleepover, weekday, and weekend shifts
* Travel between sites and adapt to different home environments as required
What We're Looking For
To be successful in this role, you will bring:
* Flexible thinking - You can adapt quickly and pivot when participant needs change
* Professional commitment - You take pride in your work, show reliability, and follow through on commitments
* Resilience - You remain steady, solution-focused, and calm in challenging situations
* A positive attitude - You actively contribute to a respectful, supportive, and positive team culture
* A genuine passion for independence building - You are driven to support participants to become the most independent version of themselves
* Strong communication skills - You collaborate effectively with leadership and team members to share ideas and solve problems
* Respect for home environments - You understand you are entering someone's home and treat it with dignity and care
* Care plan confidence - You are competent, consistent, and detail-focused in following support plans
* Flexibility - You are available to work a variety of shifts across a 24/7 roster to meet participant needs
* Genuine purpose and care - You bring energy, compassion, and meaning to the work you do
Skills and Experiences
Essential Skills
* Experience working as a Support Worker or in a similar role
* Strong communication skills
* Ability to work independently or as a part of a team
* Current Australian Drivers licence and fully insured vehicle
* NDIS Worker screening clearance
* Current Police Check
* WWCC
* First Aid & CPR Certificate (or willingness to obtain)
Desirable Skills
* Certificate 3 or higher in Disability, Individual Support or Community services will be highly regarded.
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