We're looking for an experienced, organised, and personable Author Hospitality Manager to lead our participant-facing team at this year's festival.This pivotal role involves overseeing the smooth delivery of hospitality for our visiting authors, managing schedules, coordinating staff, and ensuring a warm, professional welcome at every stage of their festival experience.
You'll bring strong leadership skills, experience in a customer-facing role, and a calm, flexible approach to managing people and logistics.
A background in catering for large events, excellent communication and administrative abilities, and a commitment to inclusivity and teamwork are essential.
Experience with live literature events, food handling certification, or knowledge of health and safety regulations a plus.Salary: £16.51/hr, paid weekly in arrears by bank transfer (plus holiday pay).Key Dates:Logistics Day: TBC July 2025Opening day of the Festival: Saturday 9 August 2025Final day of the Festival: Sunday 24 August 2025Pack-up: Monday 25 August 2025The Role:Our Authors' Area provides a private space for Festival participants to relax before and after events, meet with fellow authors and artists, and enjoy some light refreshments away from the press and members of the public.
Author Hospitality staff are responsible for ensuring that authors remember their time in Edinburgh for a warm welcome, relaxed atmosphere, and efficient service.Key Responsibilities:Lead the preparation and set up of the authors' hospitality area, ensuring a welcoming and professional environment.Manage and support a team of Author Hospitality Assistants, including training, scheduling, and performance monitoring.Coordinate with on-site catering to ensure refreshments are adequately stocked.Maintain cleanliness and organisation within the hospitality areas.Liaise with the Programme Team and other departments to facilitate smooth operations and address any issues promptly.Handle author queries and feedback with professionalism and discretion.To apply: deadline is Monday 19 May 2025 at 23:55.
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