Who We Are
OTR began in 1984 as a family-run BP service station in South Australia. Today, it is part of the ASX-listed Viva Energy Group, driven by an ambitious vision to become Australia's largest convenience retailer. Together, Viva Energy's expansive national footprint and OTR's history of innovation have created a network of over 1,000 convenience locations across the country.
As South Australia's largest private employer, OTR employs over 6,500 people across a nationwide network of more than 200 convenience retail outlets and Quick Service Restaurants (QSRs). Operating 24/7, we proudly serve our customers-whom we call "guests"-with a dedication to excellence in service and convenience. Our customer-focused innovation has set benchmarks in the Australian convenience retail landscape.
The OTR Group also manages the national retail chain Smokemart & Giftbox (SMGB) and licenses 92 Quick Service Restaurants, including leading brands such as Hungry Jack's, Guzman Y Gomez, Subway, Oporto, Wok in a Box, and Krispy Kreme SA.
Beyond traditional convenience, OTR offers Drive Thru services and Happy Wash facilities at select locations. Our portfolio features iconic in-house brands like C Coffee, Moe's, Eat, Chill, and more, delivering diverse options to meet every need.
At OTR, our mission is simple: to make life easy for our guests, anytime and anywhere-we never close.
Our Values
* Care - the safety of our people is our highest priority
* Reputation - our success is built on our reputation for excellence
* Equality - we all have an equal opportunity to shine
* Determination - we don't stop until we win
Who You Are
Our ideal candidate would demonstrate the following attributes:
* Exceptional customer service skills
* Self-motivation and a desire to grow
* Passion and enthusiasm for work
* Positive, can-do attitude
* Ability to adapt to change
* Strong attention to detail
* Ability to listen and follow instructions
* Strong sense of teamwork
What We Offer
At OTR, we are renowned for our culture of transparency, diversity, and inclusivity. Our culture is unique -you will feel it as soon as you walk through the door. We have a huge range of exciting roles to choose from, across a broad range of brands. Whether you are looking for a career in management or a retail job that can fit flexibly with your lifestyle, we have opportunities for every skillset. We offer a range of career and professional development pathways, along with well-defined health and leave benefits.
Some of the highlights of a career with OTR include:
* Flexibility to grow into new roles within our organisation through work ethic and professional development
* Ability to build your career in a huge variety of locations across Australia
* A strong commitment to inclusivity, embracing and celebrating every culture
* Work-life balance, health benefits, and special employee discount programs
* A safe, fun working environment built around a culture of giving
* Coaching and mentorship from some of the best leaders in our industry
* Support to develop new skills in a dynamic, fast-paced environment
* Sharing in the successes of a business that is growing at an extraordinary pace
* Opportunities to earn up to eight weeks' pay as a bonus through our class-leading incentive program, Step Up
For the exciting opportunity to be a part of our amazing team, please apply today. We look forward to seeing your application!