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Technically skilled customer service specialist

Sydney
beBeeField
Customer Services agent
Posted: 28 August
Offer description

Service Excellence Professional

We are seeking a highly motivated Field Service Engineer to join our team of experts. As part of this dedicated group, you'll be at the heart of delivering exceptional customer service—excelling in the industry.


Key Responsibilities:

* Installation, configuration, and commissioning of advanced instrumentation (LC, LC/MS, GC, GC/MS, Atomic Spectroscopy systems) for optimal performance.
* Performing routine maintenance, troubleshooting, and repairs to ensure seamless instrument operation.
* Providing expert advice on best practices, configurations, and service plans to enhance performance and reliability.
* Collaborating with clients on complex deployments in laboratory environments.


Requirements:

To excel in this role, you should hold a Master's degree or University Degree in Chemistry, Biochemistry or Biology. You should also possess excellent communication skills and enjoy supporting customers while showcasing your technical expertise.

Domestic and international travel plays a significant role in this position, offering opportunities to work in diverse environments.

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