Job Title
Business Development Associate Representative
We are seeking a motivated and organized professional to provide exceptional customer care, manage bookings, process accounts received, and ensure smooth communication between clients and our technicians.
Key Responsibilities:
* Answer incoming calls, emails, and walk-in enquiries
* Provide friendly, professional assistance to customers regarding services, pricing, and scheduling
* Maintain a welcoming and efficient front-of-house environment
Sales & Job Scheduling:
* Prepare quotes, process sales enquiries, and follow up on leads
* Schedule repair and replacement appointments based on technician availability and customer needs
Administration & Accounts:
* Manage email correspondence and daily administrative tasks
* Process accounts received and assist with invoicing and payment collection
Team Coordination:
* Communicate with autoglass glaziers to confirm job requirements, locations, and timelines
* Assist in managing stock or parts availability where required