This organization is one of Australia's leading providers of dental services, operating a large network of modern practices nationwide. Established in 2013, it has grown from a handful of clinics to over 90 locations across the country, offering comprehensive dental care supported by cutting‐edge technology and a strong focus on patient experience.About the role Lead ICT service delivery and projects across a growing multi‐site health network. Hands‐on background essential. $130–140K + super. Brisbane‐basedAre you a technically grounded IT leader ready to take the next step in your career?We're working with a growing health organisation to find aService Delivery Managerwho can lead a high‐performing infrastructure and support team, while also delivering key ICT projects across a complex, multi‐site environment.This is a hands‐on leadership role ideal for someone who has progressed from ICT support or systems engineering into service delivery and operations.You'll play a critical role in integrating newly acquired sites into the existing IT environment, while also leading the delivery of infrastructure upgrades and modernisation initiatives.Key ResponsibilitiesLead ICT service delivery and infrastructure operations across multiple sitesManage and mentor a team of support and infrastructure professionalsDeliver ICT projects including:PC refresh programsNetworking and infrastructure enhancementsSaaS solution implementationSupport brownfield projectsCollaborate with internal stakeholders and external vendors to ensure successful project outcomesWhat You'll BringProven experience in ICT service delivery and infrastructure leadershipA background in technical support or systems engineering - you've done the hands‐on workStrong understanding of ITIL frameworks and service management best practices – ITIL Foundation Cert highly regardedExperience delivering ICT projects in operational environmentsExcellent stakeholder engagement, vendor management, and communication skillsWhy Join?Work for a purpose‐driven organisation making a real impact in the communityLead both BAU and project work in a dynamic, evolving environmentEnjoy a supportive culture, hybrid flexibility, and long‐term career growth#J-18808-Ljbffr