About the role
We are seeking a talented and experienced Relationship and Administration Manager to join our dynamic team at Ezi Methods. In this full-time role, you will be responsible for managing key client relationships and overseeing a range of administrative tasks to support the smooth running of our operations. Based in Adelaide or Perth you will play a vital role in driving the success of our business.
What you'll be doing
1. Proactively manage and develop relationships with our valued client base
2. Coordinate and oversee the administration function, ensuring efficient processes and accurate record-keeping
3. Provide high-quality customer service to clients, addressing inquiries and resolving any issues that may arise
4. Assist with the preparation of reports, proposals and other business documents
5. Support the sales team by providing administrative and account management support
6. Contribute to the continuous improvement of our systems and procedures
7. Collaborate with the broader team to achieve our overall business objectives
What we're looking for
1. Substantial experience in a similar relationship management or administrative role, ideally within the automotive or a related industry
2. Strong interpersonal and communication skills, with the ability to build rapport with clients and stakeholders
3. Excellent organisational skills and attention to detail, with the ability to multi-task and prioritise effectively
4. Proficiency in using a range of office software, including Microsoft Office suite
5. A customer-focused approach and a commitment to delivering high-quality service
6. A collaborative mindset and the ability to work well within a team environment
What we offer
At Ezi Methods (Automotive Repair Methods Pty Ltd), we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including:
1. Flexible working arrangements to support a healthy work-life balance
2. A collaborative and inclusive company culture
About us
Automotive Repair Methods Pty Ltd the parent company of Ezi Methods is a leading provider of automotive repair methods services in Australia and New Zealand. With a strong focus on customer satisfaction, we have built a reputation for delivering high-quality and exceptional service. As a growing business, we are committed to investing in our people and creating an environment where our employees can thrive.
If you are interested in this exciting opportunity, we encourage you to apply now.