Discover a career that truly makes a difference in the lives of others.
Client and Community Advisor Job Description
This is an exciting opportunity to join our dedicated team and contribute to delivering our local area marketing and sales strategy. As a Client and Community Advisor, you will play a pivotal role in managing sales for aged care and retirement living, tracking progress against monthly Key Performance Indicators (KPIs).
Key Responsibilities:
* Drive sales growth by implementing best practice lead and database nurturing techniques to optimize waiting lists and minimize vacancy periods.
* Develop and maintain community networks through attendance at events, information sessions, and workshops.
* Monitor and report on local competitor activity to inform sales initiatives and stay ahead of the market.
Requirements:
* Proven ability to develop and maintain strong relationships, both internally and externally.
* Experience in aged care, retirement living, home care, property, sales, or client services is highly desirable.
* A sound understanding of contract and legal requirements within the retirement and aged care sectors would be beneficial.
* Successful experience managing prospective buyer databases and Customer Relationship Management (CRM) systems.
* Excellent communication and decision-making skills are essential.
* A consumer-directed approach that prioritizes person-centred care is crucial for success in this role.
What We Offer:
* A competitive salary package.
* Access to significant discounts across various areas, including private health insurance, gym membership, holiday and travel discounts, home appliances, and car rental.
At Lutheran Services, we pride ourselves on being a not-for-profit organization dedicated to serving the people and communities of Queensland since 1935.