Lead Mechanic Position
We are seeking an exceptional candidate to fill a lead mechanic position in our service department. This role involves mentoring and monitoring the workshop team, ensuring apprentices have opportunities for skill development, technicians have everything they need to work effectively, and utilizing workshop space and resources efficiently to meet customer needs.
The ideal candidate will collaborate with the Service Manager to ensure seamless field and workshop operations. Key responsibilities include assigning jobs and work areas to employees based on their skills and knowledge, assisting in appraisal of repair orders, directing diagnosis of machine problems, inspecting and repairing special tools, advising on customer complaints, coordinating technician training, and participating in safety meetings.
* Mentor and monitor the workshop team to ensure effective utilization of resources and optimal performance.
* Collaborate with the Service Manager to ensure cohesive field and workshop operations.
* Assign jobs and work areas to employees based on their skills and knowledge.
* Assist in the appraisal of repair orders and participate in repairs as needed.
* Direct the diagnosis of machine problems and inspect and repair special tools.
* Advise the Service Manager on customer complaints and coordinate technician training.
* Participate in quarterly safety meetings and may fill the Service Manager role in their absence.
This is a challenging opportunity for a skilled mechanic looking to take on a leadership role and contribute to a dynamic team.
Requirements:
* 3+ years' experience as a service technician
* Ability to lead others and make decisions
* Familiarity with John Deere and competitive products
* Ability to write and speak effectively to individuals and groups
* High School Diploma or equivalent experience
* Forklift license preferred
Benefits:
* Competitive remuneration package
* Leadership opportunity
* Supportive and positive working environment
* Ongoing training and development
* Access to employee assistance program
This is a great opportunity for a motivated individual to join our team and contribute to our success.