Overview
Akubra is an iconic Australian hat manufacturer with a rich heritage spanning nearly 150 years. Known for our commitment to quality craftsmanship and timeless style, Akubra hats have become synonymous with Australian culture and identity. We pride ourselves on creating durable, stylish, and practical hats that embody the spirit of Australia where we aim to ignite adventure.
The Opportunity
We are seeking a dynamic and results driven Part Time and Casual Sales Associates to join our team. The position plays a pivotal role, delivering an exceptional client experience and supporting the team with various operational tasks. Flexibility in working hours is essential to accommodate the dynamic needs of the business.
Responsibilities
- Delivering genuine and authentic customer service experience for all customers in line with company values and expectations.
- Greet and engage customers warmly, providing personalised assistance and product recommendations.
- Develop an in-depth understanding of Akubra products, including features, benefits and heritage, effectively communicate this information to customers.
- Handle customer inquiries and resolve issues promptly and professionally to ensure maximum customer satisfaction.
Your Experience
- Proven track record of successful experience in a similar position, preferably in the fashion or apparel industry.
- Strong interpersonal and communication skills, with the ability to build rapport with customers.
- Excellent organisational and time management skills, with the ability to prioritise tasks and manage multiple projects simultaneously.
- Self-motivated and results-oriented, with a proactive approach to problem-solving and achieving sales targets.
- Proven ability to drive and exceed results.
Job Offer
- Competitive remuneration.
- Join an iconic Australian brand.
- Ongoing training and support provided.
- Joining Akubra means becoming part of a heritage brand that values quality, craftsmanship, and long-standing customer relationships. As a Sales Associate, you will play a vital role in maintaining and enhancing our reputation in the marketplace, whilst offering an exceptional customer experience.
- Akubra is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.
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Application questions
Your application will include the following questions:
- Do you have experience working in retail?
- Do you have preferred working rights in Australia?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.
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📌 Sales Associate
🏢 Akubra Hats
📍 Byron Bay