Our specialist orthodontic practice located at Karrinyup Shopping Centre is seeking a friendly, motivated dental receptionist/ front office coordinator to join our friendly team.
We are looking to fill a full-time vacancy but we will consider job sharing arrangements between applicants who are only able to work part-time.
Our practice is open during standard weekday business hours and the job does not involve after hours or weekend work.
Key Responsibilities:
The role is varied and challenging and includes:
- Welcoming patients and their families to our practice with a warm, professional approach
- Handling patient enquiries by phone and email
- Booking appointments and managing patient recalls
- Processing accounts, HICAPS claims and EFTPOS payments
- Liaising with practice suppliers and processing stock orders
- Sending letters and emails to other practitioners using the Mediref system
- Drafting correspondence to referring dentists and other practitioners
- Downloading and processing patient x-rays and photographs
- Liaising with our orthodontic laboratory
What we are seeking:
- A positive, skilled and friendly personality with sound verbal and written communication skills
- Excellent administrative/ organisational skills with the ability to multi-task
- Sound time management with the ability to prioritise tasks
- Ability to work in a fast-paced, co-operative team environment
- Ability to work proactively and independently
- A strong, co-operative work ethic and commitment to the team
- Attention to detail and accuracy
- Dental/orthodontic and previous customer service experience is preferred
Our practice philosophy
Our practice prides itself on providing the highest standard orthodontic care to our patients in a warm, friendly and professional setting.
We provide a supportive, co-operative workplace environment at a great location and an opportunity to build long-standing rapport with our clients.
If you believe you possess the above qualities and are looking for an opportunity to join a friendly team focused on delivering quality patient care in a professional setting, we would like to talk to you.
#J-18808-Ljbffr
📌 Dental Receptionist/ Front Office Co-ordinator
🏢 Dr Craig Brooks
📍 City of Stirling