Your company is a leading Food and Beverage Systems Supplier seeking a Field Service Technician to provide aftersales service and technical support in Melbourne, Australia. The role supports customers throughout the lifecycle of their equipment, including maintenance, troubleshooting and complex overhaul of machinery.
Key Responsibilities
* Carry out scheduled preventive maintenance and respond promptly to emergency service requests to maintain optimal system performance.
* Deliver high-quality, professional service while ensuring clear and effective communication with customers.
* Diagnose, troubleshoot, and repair equipment both on-site and through remote support.
* Provide technical assistance for mechanical and electrical systems.
* Conduct root cause analysis and implement effective corrective actions to prevent recurrence.
* Deliver basic operator training on equipment use and preventive maintenance best practices.
* Collaborate with internal teams (Sales, Spare Parts, and Projects) by providing technical expertise and service-related insights.
About You
* Mechanical trade qualified
* Experience working within food, liquid or beverage manufacturing
* Strong mechanical troubleshooting capabilities
* Knowledge of applicable industry standards and regulatory requirements
* High level of customer focus, professionalism, and strong work ethic
* Valid driver's license with willingness and ability to travel interstate
What's on Offer
A fantastic opportunity to be part of an industry leader, work within a positive workplace culture and has a strong focus on people development.
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