Company description:
At Komatsu Australia you'll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.
Job description:
Want to be home every night? We have a vacancy for a Gold Coast based Field Service Technician to join our team. As a Field Service Technician, you will be required to travel to customer sites to provide competent and efficient service, maintenance, and repair of Komatsu customer equipment. This role will work semi-autonomous and will have to manage and take responsibility for their workload and scheduling of jobs.
Roster: Monday - Friday day shift 7am - 4pm (regular overtime is often available)
On-call one week per month
Location: Home based - servicing the Gold Coast metro and greater Gold Coast region
Pay rate: $ $52.94 (dependant on experience) + on call allowance + overtime
What you'll be doing:
* Machine servicing, diagnostics, and repairs.
* Produce machine condition and technical reports.
* Managing incoming and outgoing Rental machines in accordance with Rental SLA
* Ability to demonstrate an appropriate level of technical understanding of the design & function of Komatsu equipment.
* Ensuring quality of work is aligned with Komatsu documentation and specifications.
* Workmanship is completed to a professional standard and in a timely manner.
* Liaise with the customer where appropriate and report on the customer interaction.
* Ensure that timesheets, service reports and relevant documentation are completed accurately and in a timely manner.
What you'll bring:
* Trade qualification in Heavy Commercial Vehicle and/or Mobile Plant (essential)
* Must have experience in the service or repair of Mobile Plant Equipment (essential)
* Current MR Licence is essential
* Previous experience with Komatsu equipment would be advantageous.
* Strong communication skills for both Internal and External customers
* An excellent understanding and commitment to safety and environment
* Ability to work remotely and with minimal Supervision.
* Intermediate computer knowledge/skills
We offer:
* Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.
* Financial: Income Protection Insurance provided through our company superannuation fund.
* Career: Recognition, awards, flexibility, further education studies and internal career development.
* Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health.
* Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents.
* Yearly Bonus: Potential to receive a yearly bonus.
* Referral Program: $3000 referral payment for referring a successful new employee to Komatsu.
Ready to get started? Simply hit the apply now button
Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is committed to a workplace where women can thrive.
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