We are seeking a highly skilled and motivated Technical Support Specialist to join our team. As a member of the Information Technology and Services (ITS) Branch, you will play a critical role in ensuring the smooth operation of the Department's ICT Enterprise Operating Environment.
The successful candidate will have excellent problem-solving skills, strong analytical thinking, and the ability to work effectively in a team environment. You will be responsible for providing technical support of IT infrastructure, business applications software, and development projects, as well as client support.
To succeed in this role, you will require a combination of technical expertise, communication skills, and attention to detail. If you are passionate about delivering exceptional customer service and working collaboratively as part of a dynamic team, we would love to hear from you.
About the Role:
* Provide technical support of IT infrastructure including desktop PC equipment and associated information technology peripherals, networking equipment, servers, and cloud services.
* Support business applications software and development projects.
* Client support including assisting clients in skill development and identifying learning paths to build capability in use of information technology toolsets.
What We Offer:
* Opportunity to work on challenging projects and contribute to the growth and development of the Department
* Collaborative and supportive work environment
* Competitive salary and benefits package