We are seeking a motivated Site Operations Manager to oversee the daily operations of our water-based tourism business in Brisbane. The ideal candidate will have previous experience in tourism, hospitality, or leisure operations and excellent leadership skills.
">
Key Responsibilities:
* Manage the daily operation of our site at Breakfast Creek
* Lead, supervise, and train casual crew members
* Ensure boats are clean, safe, and operationally ready each day
* Maintain excellent customer service standards and handle guest issues
* Monitor compliance with safety management procedures
Requirements:
* Previous experience in tourism, hospitality, or leisure operations (preferred)
* Experience leading a small team (preferred)
* Availability to work weekends and public holidays (core trading periods)
* Strong problem-solving skills
* Interest or experience in marketing, partnerships, or local business development
* First Aid/CPR (or willingness to obtain)
* Driver's License
* Coxswain ticket (preferred but not essential; can be obtained on the job if required)
What We Offer:
* A unique opportunity to manage one of Brisbane's most exciting water-based tourism businesses
* Competitive pay +bonus scheme linked to revenue & wage targets
* Flexibility & autonomy in running the site
* Opportunity to grow with the business as we expand into new products and partnerships
* Fun, social working environment in a great location on the Brisbane River
This is a hybrid role blending operational leadership with business development, perfect for someone who enjoys variety, autonomy, and the challenge of growing a tourism business.