Discover a career where care goes both ways!
* Quality Improvement Specialist
* Regional position - Western NSW + South East Queensland Portfolio
* 7 Additional leave days Per year + NFP salary packaging benefits!
* Leading provider of Aged Care Services
Catholic Healthcare now has 5,800 employees and marked its 30th anniversary in 2024. Our Mission is to promote the dignity, life and spirituality of older people through connected and inclusive communities and supporting them to live the life they choose through innovative person-centred models of care. We're committed to creating a world where older people thrive.
We are currently seeking a diligent, pragmatic and solution focussed and hand on Quality Improvement Specialist to join Catholic Healthcare's broader Practice, Quality & Risk team.
You will manage the clinical and accreditation auditing program across a portfolio of Residential Aged Care homes including locations in Dubbo, Forbes, Bathurst, Orange, Blue Mountains, Norwest, and 2 homes in Queensland, as well as other areas at times of conducting audits on other regions.
As this role will involve frequent travelling to Homes across the region, a valid driver's licence and own motor vehicle is essential. Your base location will be in one of the homes in your region.
This role will be joining our established Quality Improvement Specialist Team and will report to the Quality Manager. You will be responsible for implementing and monitoring the quality assurance and improvement program across homes, identifying opportunities for improvement, supporting high quality care and service delivery in accordance with relevant regulations and ensure compliance with the Aged Care Quality Standards.
Your passion for quality care, collaborative approach and ability to develop strong trusted partnerships with your stakeholders, will support your success.
Within this role you'll be responsible for:
* Conducting timely, accurate and comprehensive audits of quality of care standards and pre-accreditation assessments for an allocated RAC region
* Tracking, reporting and analysing high impact, high clinical risk, and clinical indicators
* Recommending and supporting quality of care improvements to address identified non-compliance
* Providing support and coaching in quality assurance, risk identification, mitigation and continuous improvement to key stakeholders
The ideal applicant will have excellent communication, interpersonal and stakeholder management skills with the ability to influence and coach others.
Additionally, you'll have;
* Registered Nurse with AHPRA
* Experience in auditing or ISO qualifications - preferred
* 5 plus years' experience in a Clinical field and /or quality assessment role
* Strong analytical skills and demonstrated experience in implementation of internal audit and quality management programs
* Strong understanding of Legislation at all levels for Aged Care/ NDIS
* Highly developed computer skills and ability to communicate complex information
* Ability to drive operational performance and change management to meet targets
* Proven skills in meeting timeframes and the capacity to prioritise and delegate tasks
* Flexibility to travel, Drivers Licence & own Vehicle - kms reimbursd
* Willingness to apply for a Police Check & NDISWC
Some Catholic Healthcare Employee Benefits are;
Additional leave days, salary packaging, fitness benefits, paid parental and family leave, and long service leave after five years!
A values-based organisation that welcomes applicants from all faiths and backgrounds
If you're looking for a role where you can make a positive impact in a rewarding organisation like ours, we'd love to hear from you.
Apply online now!
Catholic Healthcare acknowledges the Traditional Owners and Custodians of the lands on which we live, work and dream. We pay our respects to their Indigenous Elders past and present, for they hold the traditions, culture, and hopes of their people as we journey towards reconciliation. We welcome and encourage applications from people across our diverse community, especially from Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.