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DCDD Across Government Systems is seeking an experienced Business Analyst to join Identity Management Systems team in Darwin. This is an excellent opportunity to work on critical government infrastructure systems while contributing to digital transformation initiatives.
As a Business Analyst supporting NTGServices application, you'll be at the forefront of resolving complex system challenges and driving continuous improvement across government enterprise systems.
* Duration: 12 months full-time contract
* Location: Darwin City (Onsite)
* Client: DCDD Across Government Systems
* Start: Immediate
What You'll Do
* Incident Resolution: Investigate and resolve escalated issues from ICT Services and External Service Provider teams
* System Administration: Manage, monitor and maintain enterprise corporate systems
* Process Management: Participate in incident, problem, change and knowledge management activities
* Training & Development: Create comprehensive training packages for system users
* Knowledge Transfer: Facilitate workload transition to existing development teams
* Documentation: Develop work instructions and provide guidance to staff
* Quality Assurance: Ensure transitioned processes meet required standards
* Stakeholder Engagement: Conduct consultations and gather business requirements
* Proven expertise in business requirements gathering and stakeholder engagement
* Exceptional communication skills - ability to translate complex technical concepts into clear business terms
* Strong background in business systems analysis and design
* Experience developing technical and business documentation
* Application testing and training documentation experience
* Track record of working with third-party software vendors
* Team collaboration skills with mentoring capabilities
Mandatory Requirements:
* Valid National Police Clearance (must be provided with application)
* Significant experience in business systems analysis
Why Choose This Role?
* Work on mission-critical government systems
* Collaborate with experienced technical teams
* Opportunity to make a real impact on public service delivery
* Competitive contract rates
If you're a skilled Business Analyst ready to take on this challenging and rewarding role, we'd love to hear from you.
Apply now with your resume and National Police Clearance certificate.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Contract
Job function
* Job function
Research, Analyst, and Information Technology
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