At Hygrade Water we are dedicated to excellence in the water industry. As part of our strategic growth plan, we are seeking a highly motivated Branch Manager to join our team in Dandenong South. This is a key role that will contribute to the continued success and expansion of our operations.
We are a small but growing team of three professionals, and we need a dynamic Branch Manager who has both leadership skills and a deep understanding of the water industry to help guide our team and ensure efficient operations.
Key Responsibilities
* Leadership & Team Management: Lead and mentor a small team of professionals to achieve operational objectives and foster a positive work environment.
* Branch Operations: Oversee daily branch operations, ensuring that processes are optimized for maximum efficiency and customer satisfaction.
* Strategic Growth & Business Development: Play a pivotal role in driving the growth of the branch, including identifying and pursuing new business opportunities within the water industry.
* Customer Relationship Management: Maintain and build relationships with existing clients while seeking opportunities to expand the client base.
* Budgeting & Financial Oversight: Manage branch budget, ensuring financial targets met, and implement cost‑effective measures while maintaining service quality.
* Compliance & Safety: Ensure adherence to all industry regulations, safety protocols, and quality standards within the branch.
* Reporting & Forecasting: Provide regular updates to senior management on branch performance, growth opportunities and challenges.
What We Are Looking For
* Experience: Proven experience as a Branch Manager, Operations Manager, or similar role, ideally in the water industry or related field.
* Leadership Skills: Ability to lead a small team, motivate staff, and create a high‑performance culture.
* Industry Knowledge: Strong understanding of the water industry, including key products, services and regulatory requirements.
* Business Acumen: Strong commercial awareness and experience in managing branch budgets and driving business growth.
* Communication: Excellent interpersonal and communication skills, with the ability to build strong relationships with clients, staff and stakeholders.
* Problem Solving: Ability to identify challenges and implement effective solutions quickly.
* Adaptability: A proactive mindset and the ability to thrive in a fast‑paced, evolving work environment.
Why Join Us
* Opportunity to play a key role in the strategic growth of the company.
* Collaborative, supportive and dynamic work culture.
* Competitive salary and benefits package.
* Location in the heart of Dandenong South with easy access to major transport links.
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