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We are the Northwest’s leading commercial and pressure cleaning company, providing industry leading cleaning solutions. Pressure Force also excels in the industrial Pressure Cleaner and Air Compressor sales and service supplying many customers in the Northwest. Driven by our desire to be simply excellent at what we do and renowned for exceptional service, Pilbara Pressure Force is growing, securing several multi-year contracts with major clients. So, it’s a great time to join!
We prioritise strong relationships and because of this, our people are incredibly happy and commit to Pilbara Pressure Force for the long term!
Located in Port Hedland, 1700km North of Perth and beautifully placed along the Pilbara Coast, we get to experience a coastal residential lifestyle here which is unique and special.
The Person
As the first point of contact for all face to face, phone and online enquiries at Pilbara Pressure Force, you will be a naturally happy person who is both people and outcomes focused. You will come with high levels of energy and be driven to provide excellent customer service and exceptional administrative support for the business always.
Previous experience in an administration, accounts, reception or office manager role will see you successfully slide into this dynamic and varied position. Your ability to multitask, confidently prioritise your work and do so with an excellent attention to detail is essential.
You will be confident using various systems and applications such as Microsoft Office and Xero. You will assist in various sales activities and offer show room sales support to any customers who walk in. We offer training to you in the various machinery and equipment on sale, and you will be a confident and quick study in this area.
Ideally you will be a mature and seasoned administration professional, who finds joy in providing support and assistance to the broader operational teams. Troubleshooting, supporting, teaching and team building may fall into your schedule on any given day. No one day will ever be the same with our diverse workforce.
What is exciting and rare, is that you will have an opportunity to grow with and shape the company as it embarks on its rapid growth journey!!
The Job
Residentially located in the coastal region of Port Hedland and reporting to the Managing Director, this is a crucial role for ensuring smooth and efficient operations within the company’s showroom and headquarters.
This truly is a dynamic and varied role, and no day will look the same. However, the core responsibilities and activities within the role include:
Customer service and liaison – face to face, phone and email.
Managing enquiries and distributing leads to the team.
Preparation of reports and assistance with tender documents.
Basic bookkeeping and accounts receivable/payable as required – with support from the accounts team.
Showroom sales and customer service.
Quoting and invoicing in Xero.
Filing, document control in line with policy requirements and ISO accreditations.
Managing stock levels and identifying suppliers to support the business needs.
Monitoring levels and ordering stationary, stock and various operational items to support the business.
Supporting the team and operational leaders to thrive in their roles.
General administration and reception tasks as required.
The Perks
The Office Administrator will enjoy permanent ongoing and full-time employment. With a Monday to Friday onsite presence required, you will be office based primarily; however, we will consider some flexibility for the right candidate. We value our people and want to ensure they can meet their personal needs as much as possible.
You will be offered an attractive remuneration package which includes a generous base salary, housing allowance, relocation support (if required) and other incentives set to be implemented in 2025.
Given the role is located residentially in Port Hedland (sorry no FIFO available), the successful candidate will need to live in Port Hedland. Relocation assistance will be discussed if this is required.
Above all else, you will work with a great team who values loyalty and flexibility to support you through life’s various highs and lows.
Make sure you confirm your understanding of the residential position in your application. We reserve the right to fill the role if a suitable candidate applies at any time throughout the recruitment process.
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Your application will include the following questions: Do you have a current Australian driver's licence? Which of the following statements best describes your right to work in Australia? Do you have experience in administration? Which of the following Microsoft Office products are you experienced with? Do you have customer service experience? Do you have data entry experience? What's your expected annual base salary? Do you have a current Police Check (National Police Certificate) for employment?
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