Job Description Our Concierge team is responsible for providing first impressions to our guests, and as a Concierge Team Leader, your key responsibilities will include (but not limited to): Welcoming guests. Carrying luggage. Valet parking guest vehicles. Explaining hotel facilities. Maintaining the cleanliness standards of the Hotel entrance. Providing tourism information including dining and entertainment recommendations. Promoting the Accor Live Limitless Loyalty Program. Ability to work a flexible 7-day roster including AM and PM shifts. You will also be well-presented with a positive and professional attitude and have a passion for hotel operations and providing exceptional customer service.