Job description
Agency Department of Health Work unit Katherine Hospital Operations
Job title Operations Manager Designation Administrative Officer 7
Job type Full time Duration Fixed from 07/01/2026 to 06/11/2026
Salary $113,938 - $122,574 Location Katherine
Position number 536 RTF 336403 Closing 08/12/2025
Contact officer Mellisa Brown on 08 8973 9017 or mellisa.brown@nt.gov.au
About the agency http://www.health.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=336403
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or
job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go
to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go
to the OCPE website.
Primary objective
Responsible to the Regional Director Support Services, for the efficient and effective functioning of non-clinical Operational Service
Units at Katherine Hospital providing leadership and direction whilst ensuring services meet Departmental and Business objectives
and standards.
Key duties and responsibilities
1. Provide support, effective leadership, and resource management for Operational Services including Patient Services, Grounds,
Catering, Housekeeping and Laundry areas of the hospital ensuring the provision of effective, efficient, and quality services.
2. Foster a positive workplace culture through exemplary leadership practices and role modelling behaviour.
3. The Operations Manager is responsible for ensuring service delivery is secure, of a high quality, innovative, and consistent with
organisational goals and corporate values.
4. Assist in budget preparation and oversee expenditure in relevant areas.
5. Actively manage the Katherine Hospital security contract ensuring all contract objectives and outcomes are performed to
standard.
6. Follow defined service quality standards, work health and safety policies and procedures, Infection control and environmental
health standards relating to the work being undertaken in order to ensure high quality, safe services, and workplaces.
Selection criteria
Essential
1. Ability to interpret and apply a range of policies, procedures and legislation relating to services provided in a health or other
related setting.
2. Demonstrated experience in the management and leadership of a service delivery team including the ability to manage pressure,
lead change and resolve conflict, demonstrating adaptability, flexibility and resilience whilst maintaining integrity and
confidentiality.
3. Actively support and lead organisational change by engaging relevant stakeholders, communicating with transparency and
honesty, and empowering staff, whilst having the ability to interact with people from diverse cultures.
4. Knowledge and experience in contract management, Human Resource and Budget Management, proven Middle Management
and Cost Centre Management experience including the ability to relate appropriately to staff at all levels, maintaining
confidentiality and discretion.
5. High level of organisational and self-management and ability to think laterally, analytically and demonstrate initiative with an
aptitude for accuracy and attention to detail.
6. Ability to obtain or demonstrated knowledge and experience in recruitment and merit selection processes.
7. Ability to implement Work Health and Safety, Infection Control, Environmental Health, and Continuous Quality Improvement.
8. Experience in managing non-clinical operational services within a health service or other related settings.
Desirable
1. Tertiary qualification in Diploma of Management.
Further information
The preferred or recommended applicant will be required to hold a current working with children clearance notice and undergo a
criminal history check. A criminal history will not exclude an applicant from this position unless it is relevant to the position. For
immunisation requirements - Category A (direct contact with blood or body substances) or Category B (indirect contact with blood
or body substances), check with contact person for requirements.