Overview Hotel Brand: Crowne Plaza Hotels & ResortsLocation: Australia, Australian Capital Territory, CanberraCrowne Plaza Canberra is looking for a Full-time Night Auditor to provide customer service support, balance the books and perform other essential accounting tasks to help us stay one step ahead of tomorrow during our late-night shifts.
Responsibilities Processing payments including room charges, debit and credit, cash and cheques in accordance with established proceduresChecking guests in, out and managing any wake-up call requestsAnswering phones and dealing with overnight guest queriesRunning night audit property management systems or manual equivalentsPerforming other duties such as concierge services and special guest requestsUse other safety, emergency equipment, plant materials tools and substances provided in the workplace as directed or as required in safety proceduresCooperate and partner with management in the implementation of workplace health, safety and wellbeing related initiatives Qualifications Accounting and mathematics skills for accurate auditing and payment processingCash handling experience for counting and securing bank and processing cash paymentsComputer literacy, including familiarity with PMS softwareStrong verbal communication and good listening skills, for effective and pleasant interactions with guests and housekeeping staffKnowledge of hotel operations, offers and the local areaStrong interpersonal and communication skills and the ability to manage multiple tasks and conflicting deadlines requiredFlexibility - working, weekends and public holidays are all part of the job Benefits Hotel Perks like accommodation and Food & Beverage discountsEnhanced parental leaveProactive health days and flexible work optionsYour career journey will be supported through our lifelong development programIHG Career Milestone celebrationsTransfer of entitlements as you move and grow with IHGAccess to our discount retail platform that makes your pay go even furtherOur mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.
IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
We promote a culture of trust, support, and acceptance.
Always welcoming different backgrounds, experiences, and perspectives.IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment.
We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle and workplace.We are proud to be IHG and we know that you will be too .
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