Job Summary
We are seeking a skilled and courteous front of house professional to provide an exceptional reception and telephone switchboard service.
About the Role
This role involves handling calls and inquiries efficiently, maintaining patient confidentiality, and possessing good knowledge of hospital departments and services.
Key Responsibilities
* Respond to calls and inquiries in a clear and efficient manner.
* Maintain confidentiality of sensitive information at all times.
* Develop a comprehensive understanding of hospital services and departments.
Requirements
Prior experience as a Switchboard Operator/Receptionist is preferred. Availability to work on rotational shifts, including Christmas Day, is also required.
About Us
Western Health provides healthcare services to a diverse community in Melbourne's western suburbs, caring for over one million people.