Senior Operations Manager Role
The successful candidate will oversee centre operations, ensuring excellent customer service and motivating a team to enhance centre performance.
This pivotal role spans across administration, customer service, people management, and operational excellence, playing a crucial role in the business.
Key Responsibilities Include:
* Leading a team to achieve outstanding results.
* Ensuring consistent delivery of exceptional customer service.
* Managing centre operations, including financial reporting.
* Promoting a positive and inclusive work environment.
Benefits of Working with Us:
* Rotating roster for great work-life balance.
* Structured training with ongoing development opportunities.
* Onsite car park included.
* Generous parental leave policy.
* Discounts on various services.
* 24-hour wellbeing support.
About You:
* Proven experience as a manager or team leader.
* Strong conflict resolution skills.
* Ability to work towards sales targets and key performance indicators.
* Effective communication and team building skills.