Full-time, permanent opportunity at Westpac's Clarkson branch
Be supported to hone your leadership skills and inspire others
Significant leadership role with a direct impact on the community
Create your best future and join Westpac as aBank Manager at our Clarkson branch
What's the role?
As a Bank Manager, you'll be the head and heart of a frontline banking team that loves to exceed the expectations of local customers, whilst playing a hands-on role in a community you're proud to call your own.
Inspiring a team of customer service, sales and business specialists, you'll set the standard for the Westpac Group experience – and it will be an exceptional experience at that
You will be the driving force behind your branch's success – holding financial, risk and operational accountability – ensuring customer advocacy is at the heart of all you and your team do.
You will recruit, coach and elevate your team to deliver a superior banking experience, ultimately contributing to the branch's, and our customers', success.
This is a full-time, branch-based role and the hours are across and inclusive of Monday to Friday.
How will I help?
Hold accountability forcomplianceandriskmanagement – build a culture of doing the right thing
Take ownership ofresolvingcustomer concerns effectively and efficiently
Drive customeracquisition,serviceandretention– building genuine connections with our customers and the community
Leadandupliftfrontline staff through training, mentoring and performance management
Drive resultsthat have a clear, positive and direct impact on overallbranch performance– with responsibility forprofit and loss
What do I need?
Strongleadershipexperience, ideally gained in a Retail Banking environment (preferred, not essential)
Proven experience of holding accountability forriskandcompliance, staffperformanceandcustomerexperience
High-energy, with an ability toinspireandmotivatea diverse team
Experience of working to fulfilbusinessperformance targetsandspur growth
Ability to effectivelyde-escalateand address challenging situations by using strongcommunicationandproblem-solvingskills
Westpac and St George are part of the Westpac Group, and we're committed to your success from day one.
You will receive comprehensive training on our banking products and services and our supportive team will provide hands-on guidance and resources to help you master everything you need to flourish in your new role.
We're here to empower you with the knowledge and skills to thrive
We're obsessed with becoming our customers' #1 banking partner for life and we're looking for people who are passionate about helping us achieve that goal.
In return, we're committed to making Westpac the best place to work in the country.
Here are just a few of the ways we're already doing that:
Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates
A variety of leave options including Culture, Lifestyle and Wellbeing leave
Tailored learning and development opportunities to help you grow your career within the bank
Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives
Create your future today
To get started, simply click on theAPPLYorAPPLY NOWbutton.
We're all about creating a supportive and inclusive community.
We welcome everyone – no matter your age, gender, background, or abilities.
We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting thePeople with Disability and/or needing Accessibility Requirementspage on our website.
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