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Operating as a big local in Mackay for over 30 years, Auto Corner is home to Australia's favourite car brands Toyota, Mazda, Hyundai and Isuzu Ute. We are a team with a shared purpose of 'actively enhancing lives' in everything we do. This purpose has been fulfilled over many years, for our customers, team members and our local community.
Auto Corner provides our team members with career opportunities across our diverse operations that are both challenging and rewarding. Supported by ongoing training and the opportunity for career & personal development, those that join our amazing team enjoy, and contribute to, an environment where a positive culture is our priority.
The Position
We are seeking a driven, friendly and outgoing individual to fill the position of Administration Clerk based within ourCommunication Centre.
Working with Auto Corner's automotive brands, you will be responsible for taking inbound calls and booking services for new and existing customers in the region, while building and maintaining strong relationships to ensure customer loyalty.
The successful applicant will have excellent customer service skills along with the ability to profile customer needs, make bookings and confidently explain with and sell vehicle maintenance to customers.
Your primary role will consist of:
* Scheduling customer's vehicle service bookings.
* Answering and directing phone calls.
* Recording and distributing messages.
You will also be required to perform:
* Parts quoting and ordering.
* Customer follow ups.
* Provide assistance and support to other staff members of the Communication Centre as directed by your Manager.
To be successful in this role you will have:
* A bubbly, friendly, outgoing and professional personality.
* Excellent communication skills – specifically telephone.
* An ability to work in a close knit team environment.
* Ability to work in a fast paced, pressure environment while remaining upbeat and positive.
* Ability to work Saturdays when required.
* Strong computer and administrative skills.
* Ability to effectively handle customer queries and concerns in a positive manner.
Automotive knowledge would be advantageous but is not essential.
If you feel you have the skills & attributes to be a key contributor in our organisation, please apply now.
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Your application will include the following questions:
How many years' experience do you have as an Administration Clerk? Which of the following statements best describes your right to work in Australia? Do you have experience in administration? Do you have customer service experience? What's your expected annual base salary? Do you have experience performing automotive vehicle services?
Autocorner is Mackay's largest multi-franchise dealership and has been locally operated for over 20 years. Supplying 3 of the top 4 brands in Australia; Toyota, Mazda and Hyundai. Autocorner is also home to the Mackay Used Car Hypermarket, a premier used car yard that boasts a large range of quality used cars. The group also has Isuzu UTE, Hypermarket Used Cars 2nd Location and Opposite Lock Accessories.
At Autocorner, our team of experienced staff are here to help you find the right vehicle for the best price by providing the complete automotive solution for you.
We have an excellent range of new Toyota, Mazda, Hyundai and Isuzu UTE vehicles from small hatch, sedans and hybrid vehicles, to commercial utes, SUVs and vans. We also stock an extensive range of quality used vehicles.
Source: This is an extract from the company's own website.
Autocorner is Mackay's largest multi-franchise dealership and has been locally operated for over 20 years. Supplying 3 of the top 4 brands in Australia; Toyota, Mazda and Hyundai. Autocorner is also home to the Mackay Used Car Hypermarket, a premier used car yard that boasts a large range of quality used cars. The group also has Isuzu UTE, Hypermarket Used Cars 2nd Location and Opposite Lock Accessories.
At Autocorner, our team of experienced staff are here to help you find the right vehicle for the best price by providing the complete automotive solution for you.
We have an excellent range of new Toyota, Mazda, Hyundai and Isuzu UTE vehicles from small hatch, sedans and hybrid vehicles, to commercial utes, SUVs and vans. We also stock an extensive range of quality used vehicles.
Source: This is an extract from the company's own website.
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