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Clinical support team administrator

Ipswich
NHS
Posted: 9 February
Offer description

A Clinical Support Team Administrator is required to support the Coastal Older People Service and Adult Mental Health Teams.

This will be to support the clinical teams with the everyday management of the administrative tasks needed to ensure the smooth running of the service.

There will be close collaboration with both internal and external staff, service users and their families/support networks.

Main duties of the job

To provide administrative support to the team in order that they can provide an efficient service to all customers.

To respond to the administrative needs of the service to ensure that the requirements of the organisation are met.

To provide non-clinical information to patients, families and carers, where necessary, including cancellation or rescheduling of appointments.

To take and process minutes for the team.

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Job responsibilities

Please read the job description / person specification carefully and ensure your application reflects the knowledge, skills and experience needed.

Person Specification

Qualifications

* Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level.
* NVQ 3 Business Administration or equivalent or working towards.
* Knowledge of NSFT electronic record system

Experience

* Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level.
* Working under pressure Working on own initiative with minimal supervision.
* Ability to work with senior members of staff across a large organisation.

Knowledge

* Working knowledge of Microsoft packages or equivalent. Maintaining administrative / secretarial systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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