Overview
Are you friendly, organised and ready to be the warm face of a busy real estate office? We're a vibrant real estate agency seeking a professional, reliable and personable Receptionist / Office Administrator to join our team.
Responsibilities
* Greet and welcome all visitors
* Answer phone calls and take messages
* Manage the key system and maintain key inventory
* Manage the social media presence on Facebook and Instagram
* Handle outgoing mail and monitor office supplies
* Open and close the office, prepare keys and gifts for settlement
* Pack and send marketing flyers
* Schedule appointments and coordinate internally with the team
Qualifications
* Friendly, professional manner – often the first person clients meet
* Strong organisational skills and attention to detail
* Excellent communication and telephone etiquette
* Basic computer and social‑media skills (Facebook, Instagram)
* Ability to multitask, prioritise and work independently while also collaborating with the team
* Integrity and responsibility – managing keys, client privacy, mail and property information
* Australian citizenship is required
* Nice to have (but not essential): prior reception/administration or property‑management experience; familiarity with real estate systems (REX); basic marketing or social‑media posting experience
What we offer
* A friendly, supportive team environment
* Variety – no two days are the same, and you'll be involved in many aspects of the business
* Opportunity to gain exposure to real estate operations, property management, marketing and administration – a great foot in the door for a career in real estate
* On‑the‑job support and training
How to apply
Send your resume and a short cover letter to *******@southwellproperty.co outlining why you'd be a good fit for this role. Please include:
* Contact details (phone and email)
* Relevant experience (if any)
* What part of this role you find most appealing
We'll be in touch for a quick phone chat – if shortlisted, you'll be invited to see the office in person in early 2026.
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