Job Opportunity
About the Role
We are seeking a dedicated technical support specialist to join our team in Canberra. The ideal candidate will have over three years of experience in a similar role, with strong problem-solving and client engagement skills.
Key Responsibilities:
* Troubleshoot customer issues and manage support tickets efficiently
* Demonstrate excellent communication and interpersonal skills when interacting with clients
* Maintain up-to-date knowledge of technical support processes to provide effective solutions
The successful applicant will work full-time, on-site, enjoying a great work-life balance and opportunities for growth within a supportive environment.