Overview
Salary: $77,500 – $100,000 + 20% bonus + profit share
About Hungry Jack's - ABN: 25 008 747 073
With over 440 stores in Australia and more than 20,000 employees, Hungry Jack's is an iconic Australian brand in the Quick Service Restaurant industry.
Role
This is a permanent full-time position as a Retail Manager.
The role involves the safe, effective, and efficient operation of the restaurant, focusing on Quality, Service, and Cleanliness to guests.
You will lead a team to deliver strong business results within the company's cultural pillars: Growth Mindset, People Power, 100% Guest Obsessed, Stronger Together, Make a Difference.
Salary Range: $77,500 – $100,000 + 20–25% bonus + potential profit share
Responsibilities
Provide Safety Leadership: manage day-to-day operations with safe work practices compliant with local legislation and Hungry Jack's standards; ensure safety and security procedures are enforced.
Creating a Guest Obsessed Culture: hire, train and supervise the team to deliver exceptional guest service; evaluate performance, handle promotions and disciplinary matters, and resolve grievances; ensure prompt service and quality food; execute the National Marketing Plan on shifts for consistent guest experience; respond to guest inquiries and feedback with appropriate corrective actions or escalation; own National incentive programs to improve the guest experience.
Building the Brand (Business Planning): use the Business Priority Plan to continually improve restaurant performance; review results and communicate actions to the team; participate in community engagement initiatives to build brand loyalty.
Leading a High Performing Team: build a culture of growth, trust and accountability; ensure effective shift coverage with productive staff; develop and maintain a succession plan; partner with Training Coach to execute the Restaurant Training Plan.
Managing the Business (Profit and Controllables): project sales to support rostering and ordering; plan and assign work schedules; manage controllables to achieve profit goals; conduct regular stock takes and maintain stock records; order inventory as required for sales projections.
Required Skills / Experience
AQF Associate Degree, Advanced Diploma or Diploma, or at least three years of relevant experience.
National Police check required for all successful applicants; criminal records are considered on merit.
How to Apply
Applicants must submit a cover letter detailing suitability and experience for the position and a recent resume.
Hungry Jack's is an Equal Chance Employer.
Apply now to join our Hungry Jack's Restaurant Leadership Team.
Shortlisted candidates will be contacted for a phone interview.
Additional Information
Salary and bonuses are indicative and may be adjusted based on experience and company policy.
A Hungry Jack's restaurant can be found in every state in Australia with over 400 locations nationwide.
Hungry Jack's is a well-established name in the Australian Quick Service Restaurant segment.
Questions for Applicants
Your application will include questions such as: right to work in Australia, years of experience as a store manager, experience preparing work rosters, current Police Check, and experience in a sales role.
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📌 Retail Manager Queensland
🏢 Hungry Jacks
📍 Brisbane