Job Description Expect To: Team Leadership & Change Management Lead, develop, and inspire a team of five partnership marketing specialists, setting clear direction, building capability, and holding the standard. Diagnose current workflows, identify inefficiency and duplication, and drive a structured transformation program across the team’s operating model. Build a high-performance team culture with clear ownership, strong systems, and a bias for continuous improvement. Act as the senior escalation point for complex broker requests, partner issues, and cross-functional dependencies. AI Automation & Agentic Systems Design and implement AI-powered workflows to automate low-value, high-volume inbound requests, from triage and routing through to resolution and reporting. Build or commission agentic systems that handle routine tasks autonomously: request classification, asset generation, status updates, and standard reporting. Partner with our tech and data teams to integrate automation tooling into existing martech infrastructure. Broker Partnership Marketing Own the end-to-end partnership marketing strategy for Lendi Group’s broker network, spanning Aussie franchise and Lendi broker segments. Develop and execute broker-facing campaigns, co-marketing programs, and partner activation initiatives that drive network engagement and settlement growth. Build and maintain a scalable local area marketing (LAM) toolkit that brokers can deploy with minimal support - digital, social, print, and community activations. Lead broker marketing education, onboarding, and enablement across digital and in-person channels. Market & Performance Insights Stay across broker industry dynamics, competitive activity, and partner expectations to keep strategy sharp and relevant. Build reporting frameworks that give the business clear visibility over team performance, broker engagement, and partnership ROI. Use data to challenge assumptions and continuously raise the bar on what good looks like.