* Full time position, Maximum term role until 30 June 2027
* Location – Perth, WA
About Red Cross
Australian Red Cross is part of the world's largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.
About the role
The Case Worker provides casework support within several Red Cross Community Program Portfolios. They will provide individualised support to clients to identify strengths and needs and assist in setting and attaining identified goals. They will work with other agencies and organisations in a collaborative approach to source appropriate support for clients.They will also contribute to co-design process and adapt and innovate ways of working to improve Red Cross's response to the needs of clients.
Experience in a trauma-informed setting is essential for this role. Applicants must also be available to undertake a minimum of two evenings per month of after-hours outreach work, between 5:00pm and 7:00pm on weekdays.
What you will bring
* Provide quality casework support which identifies key client strengths, needs, resources available to meet those needs and the methods to assist the client to achieve meaningful change and self-agency.
* Provide case management and effective interagency collaboration.
* Conduct holistic assessments of complex client strengths and needs using the Strengths and Needs Assessment Framework (SANAF), and other risk assessments (this can include complex mental health and child protection risk assessments) and develop and implement appropriate case plans and safety planning.
* Maintain updated sector referral pathways for reference by Red Cross people.
* Represent Red Cross in forums and networks and advocate on behalf of clients to improve client opportunities and outcomes using the humanitarian diplomacy approach.
* Sound knowledge of Private Tenancy rules and regulations.
* Experience in supporting clients who are at risk of losing their tenancy.
Benefits that act for you, while you act for humanity
Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.
Life, Health & Wellbeing: You can access a paid 'Me' day just for you and a wide range of other paid leave options. You can also tap into specialist health and wellbeing advice via our Employee Assistance Program (EAP) provider, Converge International.
Career development: Access to ongoing learning, training, and development.
Further information
This role is covered by the Social, Community, Home Care and Disability Services Award - Level 4.
Applications close: Tuesday, 05 May 2026
Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.
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